Last Revised: January 26, 2021
PERSONAL INFORMATION COLLECTED THROUGH WEBSITE
“Personal information,” also known as personal data or personally identifiable information, is any information related to an identifiable person. When you register for an Account, we may collect the following personal information from you: first name, last name, phone number, email, password, photo, entity name, number of employees, entity’s address, and any personally identifiable information that Clients provide to us voluntarily.
NON-PERSONAL OR AGGREGATE INFORMATION WE MAY COLLECT
We may collect data that is non-personal, anonymous, or pseudonymous, including, but not limited to, your answers to our security assessment questionnaires, the time zone you are in, information on how you first heard about us, browser type, app usage history, number of logins, page views, and time/date of login.
PURPOSES FOR WHICH WE USE INFORMATION ABOUT YOU
We only use information about you to support your experience throughout the Website or to communicate with you about our Website or Web App. In particular, we collect information about you:
We reserve the right to use and disclose non-personal information and anonymous aggregate statistics for any purpose and to any third party at our sole discretion.
SHARING INFORMATION WITH THIRD PARTIES
Planet 9 does not sell, rent, or lease its customer lists or any Personal Information to third parties. However, Planet 9 might share data with trusted partners to help perform statistical analysis, send you emails, postal mail, or provide services.
Planet 9 may disclose your Personal Information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process; (b) protect and defend the rights or property of Planet 9; and/or (c) act under exigent circumstances to protect the personal safety of the public or users of the Website or Web App.
SECURITY OF YOUR PERSONAL INFORMATION
Planet 9 secures your Personal Information from unauthorized access, use, or disclosure. All personal data always remains encrypted at rest and in transit using strong encryption algorithms. When Personal Information is transmitted, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to your Personal Information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through our Website or Web App cannot be guaranteed.
If you submit any feedback about Planet 9, the Website, or Web App (collectively, “Feedback”), you hereby assign to Planet 9 all rights in the Feedback and agree that Planet 9 shall have the right to use such Feedback and related information in any manner it deems appropriate. We will treat any Feedback you provide to us as non-confidential and non-proprietary. You agree that you will not submit to us any information or ideas that you consider to be confidential or proprietary.
A “cookie” is a small piece of data sent along with pages of a website and stored by the user’s web browser on the user’s computer or mobile device. Cookies were designed to be a reliable mechanism for websites to remember certain information or to record a user’s browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past). Cookies are intended to help you access a website faster and more efficiently because they can store information to help you enter a website without having to log in. In effect, cookies tell the website that your browser has been to the website before. It does not need to know your exact identity. Cookies can also be used to remember arbitrary pieces of information that the user previously entered into form fields such as names, addresses, passwords, and credit card numbers.
Browsers may accept or reject cookies automatically but allow you to change these settings. The help menu on most browsers will tell you how to change your browser’s settings and how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. You can also disable or delete cookies you have previously accepted if you wish to.
The following are examples of cookies that may be used on our Website:
a) Application Session Cookies. This cookie is used to store and identify a users’ unique session ID for the purpose of managing user sessions on the Web App. This cookie is a session cookie and is deleted when all the browser windows are closed.
b) Google Analytics Cookies. This cookie is installed by Google Analytics and is used to store information of how visitors use the Website and Web App and helps in creating an analytics report about the Website and Web App. The data collected including the number of visitors, the source where they have come from, and the pages visited in an anonymous form.
Planet 9 does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of majority, you must ask your parent or guardian for permission to use our Website and Web App.
MARKETING EMAILS, OTHER COMMUNICATIONS & OPT-OUT OPTION
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will permit you to make changes or updates or delete your personal information for legitimate purposes. We request identification prior to approving such requests. We reserve the right to decline any requests that are unreasonably repetitive or systematic, require unreasonable time or effort of our technical or administrative personnel, or undermine the privacy rights of others. You may send us your request by contacting us at Info@Planet9Security.com
Please note that we may not be able to comply with requests to delete your Personal Information if it is necessary to:
YOUR RIGHTS UNDER GDPR
The European General Data Protection Regulation (“GDPR”) is a regulation in EU law on data protection and privacy for all natural persons accessing the Internet from the European Union and the European Economic Area, whatever their nationality or place of residence is. It also addresses the transfer of personal data outside the EU and EEA areas. Our collection, processing, and protection of personal information of those who access the Website from a European country is compliant with GDPR.
If you are accessing and using the Website or Web App from the European Union and the European Economic Area, you have the following rights with regard to your personal information:
We represent and warrant that your personal information is:
Data Retention: Generally, your personal information will be erased when (i) it is no longer needed for its original processing purpose, (ii) you withdraw your consent for us to store by deleting your Account, (iii) there is no preferential justified reason for the processing of your personal information and you object to our processing of your personal information, or (iv) erasure of your personal information is required in order to fulfill a statutory obligation under the EU law or the right of the EU Member States. Therefore, we will make sure your personal information will be erased under all of the above-mentioned circumstances. You may request us to erase your personal information verbally or in writing and we have one (1) month to respond to any such request.
Data Breach Notification: Should there be a personal data breach leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored, or otherwise processed, we will notify you and appropriate supervisory authority without undue delay and, where feasible, not later than seventy-two (72) hours after having become aware of it.